What is ISO 9001 Quality Management?
An ISO 9001 quality management system will help you to continually monitor and manage quality across all operations. As the world’s most widely recognized quality management standard, it outlines ways to achieve, as well as benchmark, consistent performance and service. With ISO 9001 you can put in place processes that allow you to improve the way you operate at all levels.
What are the benefits of ISO 9001 Quality Management?
- Allows you to become a more consistent competitor in your marketplace
- Better quality management helps you meet customer needs
- More efficient ways of working will save time, money and resources
- Improved operational performance will cut errors and increase profits
- Motivate and engage staff with more efficient internal processes
- Win more high value customers with better customer service
- Broaden business opportunities by demonstrating compliance
Introduction to Quality Management Systems ISO 9001
ISO 9001:2008 is an internationally recognised quality management system (QMS) standard. It is the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally.
ISO 9001 belongs to the ISO 9000 family of standards which is related to quality management systems. It has been created to help organisations ensure that they meet the needs of their customers and other stakeholders while also meeting statutory and regulatory requirements related to the product. The ISO 9000 family of standards deals with the fundamentals of a QMS which contains the eight management principles around which the family of standards is based.
ISO 9001 contains eight key principles of quality management which are not auditable but do form the fundamental characteristics of quality management:
- Customer focus and customer satisfaction
- Involvement of people
- Process approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationship
The ISO 14001 standard is one of the important standard in the ISO 14000 series. ISO 14001 specifies the requirements of an environmental management system for small, medium & large organizations. An Environmental Management System (EMS) is a systematic approach to handling environmental issues in the organization.
OHSAS 18001, Occupational Health and Safety Assessment Series, (officially BS OHSAS 18001) is an internationally applied British Standard for occupational health and safety management systems.
ISO 9001:2008 is the title of a document (Standard) that outlines the requirements an organization must maintain in their quality system for ISO 9001:2008 certification.
ISO 9001:2015 is the latest version of ISO 9000 Series.
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